Frequently Asked Questions

Most Asked Questions by Our Customers

What services does Twelve Stones Home Services Group offer?

Twelve Stones Home Services Group provides a range of residential services, including but not limited to roofing, lawn care, remodeling, and custom windows and doors. Whether you need a new roof or roof repair, recurring lawn maintenance, kitchen or bathroom remodeling, or specialized windows and doors, we have you covered!

Is Twelve Stones Home Services Group Fully Insured?

Yes! We are a fully insured company.

Do you have experience with insurance claims?

We have extensive experience and a long history of success working with insurance claims! We are the partner of choice of insurance companies and adjusters, as we are experts in our craft. We know the ins-and-outs of every residential roofing system and are able to ensure you are exceptionally served and taken care of throughout the entire process.

How can I request a roof inspection?

You can easily request a free roof inspection by calling us at 817-865-3500, emailing us at service@12stoneshsg.com, or clicking the “GET A QUOTE” button in the header!

What types of roofing materials do you work with?

We work with a variety of roofing materials, including asphalt shingles, metal roofing, and more. Our experts can help you choose the best material for your specific needs and budget.

Do you offer seasonal lawn care packages?

Yes, we offer seasonal lawn care packages to keep your lawn healthy and vibrant throughout the year. From mowing and fertilization to weed control, our lawn care services are tailored to the needs of each season and each customer. Give us a call now to see what packages we can build for you!

Can you assist with home remodeling projects?

Absolutely! Twelve Stones Home Services Group specializes in home remodeling projects. Whether you're looking to update your kitchen, renovate a bathroom, or add a new room, our experienced team can bring your vision to life.

What makes your custom windows and doors unique?

Our custom windows and doors are crafted with precision and attention to detail. We offer a wide range of styles and materials to enhance the aesthetic appeal, energy efficiency, and security of your home. Ultimately, we take your vision and bring it to life!

How quickly can you respond to roofing emergencies?

We understand the urgency of roofing emergencies. Our team is available for quick response and assessment. Contact our emergency hotline, and we'll prioritize your situation to provide prompt assistance.

Are your services available for both residential and commercial properties?

100% yes! We have very strong ties with commercial construction partners who are the very best in the business. Whether you're a homeowner or a business owner, we can ensure you are served with excellence. Residential, commercial, and multifamily properties are all welcome here! Give us a call to see how we can help!

What is the typical timeline for a home remodeling project?

The timeline for a home remodeling project depends on the scope and complexity of the work. We provide detailed project timelines during the consultation phase, ensuring transparency and clear expectations. Give us a call to chat through your project ideas!

Do you offer financing options for your services?

Yes, we understand that home improvement projects can be a significant investment. Twelve Stones Home Services Group offers financing options to help make our services more accessible. Contact us for more details on available financing plans.

Areas We Serve

Grapevine, TXKeller, TX
Roanoke, TXSouthlake, TX
Trophy Club, TXWestlake, TX
Dallas, TXFort Worth, TX
Other Surrounding Areas

Tip Of The Day

Regular Inspection is Key - Ensure the longevity of your roof by scheduling regular inspections. Look for signs of wear, such as missing shingles or damaged flashing, especially after severe weather. Early detection of minor issues can prevent major repairs in the future.

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